instacart grocery delivery

Category: Geeks r Us

Post 1 by bea (I just keep on posting!) on Friday, 20-Oct-2017 14:39:23

Is anybody using the instacart grocery delivery with a computer? It seems like the web site is not really accessible. I can hear links but am having trouble navigating. I use peapod once a month and go to the local store other times, but peapod is messing up orders. Any help appreciated. Have jaws 18 windows 10.

Post 2 by Nicky (And I aprove this message.) on Saturday, 21-Oct-2017 2:43:48

I am moving to Wesconsin in a couple of months and have heard of others using those too delivery options. not sure how well they work though. sorry.

Post 3 by forereel (Just posting.) on Saturday, 21-Oct-2017 9:07:08

I don't use a service, but if you post the link, I'll try it and tell you my thoughts?
Sometimes it just requires some explaining to get a shopping site working.
Many times they'll be accessible if you understand the layout I find.
Sometimes you use a different browserand that works too.
Lately, I've found IE to be working much better on may things it was not before with the Fall update of Windows and Jaws 18.

Post 4 by forereel (Just posting.) on Saturday, 21-Oct-2017 9:43:52

I see it. Let me give it a try, and I'll tell you my thoughts.

Post 5 by forereel (Just posting.) on Saturday, 21-Oct-2017 9:56:59

Okay.
I'd say it was difficult to use.
Not impossible, but not something I'd like to have to use on a regular bases.
You have to understand how to make links work, and that should be as simple as pressing enter on them.
At $79 per year, and highter prices then in store, I believe I'd find me a college student or a shopping service if I needed my stuff gotten for me if this was the only resource.
Not for me, and I absolutely love online shopping, so.
Smile.

Post 6 by Nicky (And I aprove this message.) on Saturday, 21-Oct-2017 23:12:33

OMG. I thought it was $99 a year. I got this from a conversation I over heard between two people...

Post 7 by bea (I just keep on posting!) on Sunday, 22-Oct-2017 8:37:58

OMG for sure. I thought I read the price as being higher than in the store but did not know there was a membership fee. Thanks so much for your expertise; no thanks to instacart. Will use a caregiver that I have more that's for sure. I can pay for that. Thanks again.

Post 8 by forereel (Just posting.) on Sunday, 22-Oct-2017 9:38:24

You can skip the fee. Its something like $6 delivery, but you have to spend $35.
So, I guess if you ordered offten the $79 would pay, but still, it is kinda high the prices on things.

Post 9 by vh (This site is so "educational") on Tuesday, 24-Oct-2017 20:11:51

There are three levels of membership, at least where I am. $79, $129 and $149. The service fee for shopping is around 10% although I guess it can be changed. You are expected to tip after delivery and receipt/purchase review.
It does say higher than in-store pricing, but I didn't notice any major differences in pricing.
The site is a pain in the ass to use at least on a computer. I have JAWS 14 and Windows 7.
With the memberships, their is no delivery fee except if you want the delivery at a peak time and there is some extra charge. The highest membership is 4 free deliveries a month, at the cost of about two deliveries w/o memberships $5.99.
This is my experience with the software mentioned above:
spacebar in place of enter, numpad + to exit application mode to navigate the site. I recommend using the number strip so as to avoid constantly switching between num lock on and off for this reason. Every time you load the page and many other things, you have to do + to exit application mode and navigate around. I haven't figured out how to increase the quantity of an item before placing it in the cart, or after placing it in the cart, for that matter. I've used it once under a free trial and will most likely do the highest membership. I don't see how hiring someone would be cheaper or at least, much cheaper and I'd say this is more reliable.

Post 10 by bea (I just keep on posting!) on Wednesday, 25-Oct-2017 8:49:43

I use peapod grocery now and thought because kinstacart delivers from my local store, it would be a little easier. But for me, with the web site being what it is, I think I will do what I am doing now and see if the web site improves. Peapod has updated their web site many times; I have used it for about 15 years. Just thought I would do a change to an easier web site but will wait for that. Thanks for the information.

Post 11 by bea (I just keep on posting!) on Wednesday, 25-Oct-2017 8:51:27

Instacart instead of kinstacart should have done a check on the reply.

Post 12 by forereel (Just posting.) on Wednesday, 25-Oct-2017 12:58:51

Not actually higher someone.
Some cities have services for blind persons like herself that do your shopping.
Some colleges offer students credits for community service.
I personally like to go to the store, but my stores employees are pretty good at it.
I've got a couple I know there work schedules and they'll even shop sales for me.
Smile.
Nothing like the smell of fresh baked goods to work your wallet, hey?
Laughing.

Post 13 by vh (This site is so "educational") on Thursday, 26-Oct-2017 22:46:33

Interesting, forereel. There are a few grocery stores here that offer assistance, but there are drawbacks in all cases. One, you wait around for at least twenty minutes and get stuck with someone who is not helping willingly (and this is after scheduling a time to get assistance) because I really think the store doesn't want to do it. Another store which has willing enough helpers has terrible produce (which is one of the main points of me shopping for myself in person). And so it goes.
Update-I did compare prices to in store and yes, there is a difference. Some items it was a couple of cents, others fifty cents.

Post 14 by forereel (Just posting.) on Friday, 27-Oct-2017 7:46:36

I did some compairing.
I think I get higher because of the things I eat.
Mostly I eat fresh products, so these are just best gotten at the market.
VH, I feel your pain, I've just not experienced it on a regular bases.
Even when I've lived other places, it was easy to get help.
I do a couple things to help my people, so maybe that is why I receive good service.
The other day, one clerk did leave me, but I was in the store at a time I normally wouldn't be.
It made me laugh. He got confused, because I was picking up something I'd called over to have ready.
He thought the person in that department was going to help me I guess, even though, he was the person they sent, so he left.
The manager came and took his place and apologized. How about that?
Smile.
I do like shopping with a friend, or someone I know, but that isn't possible always, so this is working.
I find for my people, going over early, about 8 until 11 helps them help me, and I never wait more then 10 minutes tops to get helped.
I'd do this service if It was more accessible, but it is sort of difficult to make it work.
Possible, but difficult.

Post 15 by bea (I just keep on posting!) on Friday, 27-Oct-2017 7:54:23

I go to the local store after calling ahead for assistance 2 days before. They need to find somebody who can read my list and not have a mental handicap that confuses them when they assist me getting my items. I like the smells of grocery stores too. I've been doing this for over 30 years, and find that calling ahead helps so they can have someone available. Yes there have been a few times when they didn't have the help and I had to wait for another day. That's why I have a caregiver once a month. the local grocery store here has definitely cut back on help.

Post 16 by Nicky (And I aprove this message.) on Saturday, 28-Oct-2017 22:20:54

I like to go in person for fresh things too. I mostly get fresh.

I don't have to wait often but they know me well and are great with having someone ready. I do go to an actual grocery store and not a Walmart... I have nothing but bad service at Walmart. So I do not go there ever.

I know what I like, and where it is, so I am great with telling the people where to find things. I would go and get it all myself and have a few times but I need to be shure of prices and brands of things I am getting.

I get along well with my workers and do sometimes get someone who has some kind of issue or another but I am great with taking things in to my hands and fixing it.

I am good with smoothing situations out and knowing how to communicate in a way to clear things up or problem solve things so I get what I need.

So if I have someone who can't figure out the list, I can speak up and say something like "well lets see if the meet guy may know..." this allows faster service and I sometimes will act as confused as they are to make them not feel so bad even though I am not.

LOL

Post 17 by forereel (Just posting.) on Sunday, 29-Oct-2017 10:52:00

Yes. You understand. Smile.
I find it is also best to know your store.
You know you like, say fresh coffee beans.
You go in to get some bread, milk, fruit, and these beans.
You can sort of guide your shopper by saying, lets start at this end of the store so you go in order.
It makes that last item, these beans easier to locate for them.
I always ask that they show me what they have picked up as well, and fresh things, I ask that I be shown them and I get it myself.
Walmart, in my opinion is to large of a store to do food shopping in. They will only have enough staff it seems to get things done, so are under staffed for asking for shopping help.
I have been mistreated in a small liquor store recently I have shopped there in like forever, but they have new workers.
I'll not go again.
To many shops in this city to accept bad customer service.

Post 18 by vh (This site is so "educational") on Sunday, 29-Oct-2017 20:12:47

Although there is sometimes a long wait, the Walmart here has mostly the most genial employees when it comes to shopping assistance. They don't always know where things are, but they are willing in spirit. Their produce, however, is awful except for a few things.
Other than one store in particular, I've had good experiences with the employees themselves.